It’s been exactly three months after the first bike-sharing company reached in Singapore, but reports of abuse and vandalism of shared bikes in the town prevent popping up on social media.
The majority of these shared bikes are stationless, which means they don’t need to be docked at a designated recognize. They fasten themselves after your razz is over, and you’re meant to just leave the motorcycle standing by the kerb.
But customers have been series up bicycles outside their accommodations, frustrating others from using them. Some parties draw them up to their apartment floorings, so they can’t be found easily by other customers looking at the app 😛 TAGEND
Some bikes have even been recognise flung into exhausts for no evident rationale other than misbehaviour, perhaps.
The bikes have also been stripped for percentages, while some have removed the bikes’ amount illustrations or QR codes, and even decorating over the bikes to remove company livery, to claim the bikes for themselves 😛 TAGEND
Win liao lor this ofo bike thief truly innovative,
HAHAHA I JUST CANNOT pic.twitter.com/ hdEQ2B 21 qa
(@ aizooom) April 16, 2017
Most of the abused bikes belong to either Singapore-based oBike, or Ofo, a bike-sharing monstrou based in China.
Despite cases of cruel action, bike-sharing business have remained unfazed, with ofo and oBike insisting to the Straits Times that they have suffered a very low proportion of insult cases.
Ofo told the Straits Times that its company does contact wayward customers, who end up apologising, adding that most of them believed that they could just hold on to a bicycle.
Mashable could not contact Ofo for this story. But the company has encouraged Singaporean customers to report problems through a email and organize relate, which it posted on Facebook 😛 TAGEND
It likewise posted an image of each of these reports made to the police about a viral video, which pictured a person hurling an ofo motorcycle on the soil 😛 TAGEND
oBike said in response to enquiries from Mashable that the number of bicycles that have been damaged constituted less than one percent of its fleet. The company said in February that it planned to bring in “tens of thousands” of bikes by mid-2 017.
The company has already been to censor anyone from its service, but says that it would take appropriate actions including representing reports to the police.
“It’s a manageable situation for us, ” speaks a spokesperson. “oBike “ve been given” stern tells to[ abusive] equestrians and always tries to take the approaching of educating and encouraging civic-mindedness among our users.”
Bike providers have introduced demerit systems.
Earlier this month, oBike likewise introduced a demerit system, similar to that of its challenger, China-based Mobike.
Users start with 100 moments, which get taken away for wayward action such as forgetting to fastens the motorcycle, or parking at non-designated areas. Users are prohibited from use oBike when their ratings contact zero.
oBike has an eight-man operations team that can remove indiscriminately parked bicycles around the city.
When approached for remark, Mobike alleged: “In China, just as in Singapore, there will always be a tiny minority of people who will take advantage of lax systems…We know that this is inevitable, and that is why we designed our system to prevent this type of abuse.”
What a advocate says
Priscilla Chia, a advocate specialising in criminal and commercial-grade rule at Peter Low& Choo LLC, said that companies could deal with bad action by lodging both a police report and claiming compensation.
Damaging the bikes could constitute an act of vandalism or misbehaviour, speaks Chia. In Singapore, vandalism shall be subject to a maximum fine of S $2,000 ($ 1,431) or jail word of three years or less, and men would face a minimum of 3 apoplexies of the cane. Mischief carries a sentence of not more than two years, and/ or a fine.
But it could be difficult to identify who detriment a motorcycle, Chia adds.
“For example, the video of the boy hurling the motorcycle would probably be sufficient evidence[ to prosecute ], ” she alleged. “What would be difficult is if you meet the damaged motorcycle haphazardly on the street …[ it] would be difficult to determine who made the damage.”